African Bank
One Week a Payment Break is Valid next week not

I Refer to My conversation with African Bank on 2013/12/12. where after i Had to call a few times as it takes about 10 minutes before you get through to a consultant.

My call was answered by Mmabo Zwane.

My problem is this. last week i qualified for a payment break, but the previous call center agent requested i phone back after my Debit order has gone off. this was acceptable and reasonable.

calling back Today i was declined on this offer seeing my outstanding balance is too high?

how can it be that after a payment has already been allocated.

when i Requested to speak with someone in a more senior position, Mmabo Zwane informed me that the call center Manager is busy.

I really don't believe that there is only one Manager.

I will probably never receive a Call Back in Regards to this matter

But that's Okay

African Bank Wont see my Business again

Durandt Vermaak
0825961400
[Email Removed]

Company: African Bank
Country: South Africa
City: Call Centre

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