Callsure
MY LIFE IS STAND STILL i need my PHONE

Business & Finance

I got robbed ON THE 11th of NOVEMBER on campus where I work in pretoria arround 10:45 am, they took my Galaxy S3 peble blue in colour I got to the office in a hurry to call my insurance to claim and blacklist it. only to be told I cannot claim and that my policy has elapsed I ask them how so they told me they have not recieved my premiums, I then told them I was not aware hence I changed banks and the bank that I joined CAPITEC From Absa requested a bank statement to load all my debit orders why theirs was not there I have no idea. later during the week I called to check whether I needed to pay any excess or the behind premiums they told me they cant help me? what happens if I had died that day I got robbed and my family was experiencing this? I WAN'T MY PHONE my life is completely complicated and my i have no income now because of this. My daily work evolves arround that phone contacts and back up information. I work flexible hours and out of the office 88% therefore I'm on that phone 24/7 I do training and consultation I am very upset that no one could help me!!!


Company: Callsure
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

First National Bank
Device Insurance STILL

Absa
Claim of 6 months ago prevent debit order change

Callsure
GET BACK TO ME ASAP

Capitec Bank
Do not believe if said that debit orders is change

Channel Life
Robbed me off, of my premiums

Callsure
I want my money back

Finrite Insurance Administrators
BAD SERVICE FROM CALLSURE - UNDERWRITERS FINRITE

Finrite Insurance Administrators
Unhappy with the claim process from Finrite

Outsurance
Outsurance OUT to make money and do not care

Mtn
Refusing to pay my insurance claim