First National Bank
CALL CENTRE OF NO HELP

Yesterday I changed my banking details and today I phoned FNB to change it with them so that the debit order can go off the correct account and that I do not default on my account.

The lady that helped me said that she cant help me I must go into the bank with a stamped bankstatement to change it.

I explained to her that I do not have transport to do so and that I need it changed before the debit order goes off and I go into arrears.

She was not interested in helping me or accomodating my situation.

Very unhappy.

Company: First National Bank
Country: South Africa
City: Call Centre

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