Old Mutual
I cannot understand what is the delay for

Peter
I have submitted a death claim on my wife's annuity on 4 Jan 2013. All the claim documents were duly filled in and checked by their representative. He sent them at their offices in Tsakane. Brakpan and promised that I will hear from their office in Cape Town. to date nothing. 2169822 is the reference number.
Subsequent to that I wrote numerous e-mails and in all of those e-mails I was promised a response within 5 days and nothing happened, the following are reference numbers that came from those responses, 2220209 on an e-mail sent on 23-09-2013 to GSENQ and 877917 was sent as acknowledgement. 860735 on an e-mail sent on 9-09-2013.
Please Peter help me to get closer on my wife's estate, its been long, she died in 2010.
her will not rest in peace until this matter is settled!
Regards
Betheul Marule

Company: Old Mutual
Country: South Africa
City: Tsakane

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