Absa
INCOMPETENCE INCOMPETENCE INCOMPETENCE

WE "HAD" A MORTGAGE WITH ABSA MANY MANY YEARS AGO FOR A PROPERTY WE HAD IN FEATHERBROOK. HOWEVER WE ARE IN THE PROCESS OF BUYING A NEW HOME AND TO OUR ABSA STILL HAVE US LISTED ON ITC AS BEING PROPERTY HOLDER OF PROPERTY WHICH DESCRIPTIONS IS INCORRECT IN ANY CASE. THE PROPERTY WE OWNED WAS NEAR FEATHERBROOK ROODEPOORT AND ACCORDING THE THE COMSUMER CREIDT REPORT ITS SHOWS THE PROPERTY IS IN MONDEOR WHICH IS IN THE SOUTH??? I WENT TO ABSA WESTGATE 2 WEEKS AGO TO ENQUIRE ABOUT THIS, THE LADY ON FLOOR DUTY SAID THE BRANCH COULDNT ASSIST AND I HAD TO CALL IN BUSINESS HOURS AND GAVE ME TWO NUMBERS. MY HUSBAND CALLED AND SPOKE TO SECURTITES BUT HE WAS INFORMED TO GO BACK TO A BRANCH AND THE BRANCH HAS TO CONTACT THEM AS THEY CANNOT DISCUSS THIS WITH HIM DIRECTLY. NOW THIS IS A WASTE OF OUR TIME AND THE CHANCE TO BUY THIS PROPERTY AS THIS PROPERTY WAS SOLD AND WE HAVE NOT HAD ANY HOMELOAN WITH ABSA SINCE. THIS SITUATION NEEDS TO BE RESOLVED ASAP. WE HAVE LESS THAN 10 DAYS LEFT TO APPLY FOR OUR BOND... WE WILL KEEP YOU PERSONALLY RESPONSIBLE IF WE DONT QUALIFY DUE TO THIS PROPERTY THAT STILL SHOWS ON OUR NAME. PLEASE SORT THIS OUT AS A MATTER OF URGENCY... PLEASE!!!

Company: Absa
Country: South Africa
City: HOMELOANS

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