African Bank
Shocked by service

I am really shocked by the service received by African bank legal department.

i just got a call from Noni from legal department... this is a joke seriously.

Please note that I will take this to twitter and to Facebook as well.

Please go and listen to the recording and tell me if that how you speak to a client.

this women called me and said listen you speaking to Noni.

While I am trying to say something she is telling to I must listen to her as she called me.

She basically threatened me by telling me that African bank did me a favor by rescheduling by debt.

She was very rude, I do have a few accounts with African bank and I've always dealt with helpful people.

What I dealt with this morning I really don't know.

I am very very disappointed and I will take this further - that is no way to deal with your clients.

I am not a rude client not at all and I don't appreciate this from a customer care environment.

Company: African Bank
Country: South Africa
City: Legal collections

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