MiWay
HOW TO RETAIN CLIENT

Business & Finance

I RECEIVED A NEW POLICY SCHEDULE WHIH I WAS NOT HAPPY ABOUT IT, CALL TWO PEOPLE FROM MIWAY AND I COULD NOT GET HELP UP UNTIL I REQUESTED TO CALL THE INSURANCE THAT I HAD FOR THE PAST 3 YEARS, SPOKE TO THAPELO AND HE MANAGE TO RESOLVE OR TO DECREASE THE PREMIUM A LITTLE BIT, WAS QUITE HAPPY WITH THE OUT COME..FEW PEOPLE NEED TO LEARN ONE O TWO THING FROM THIS GUY ON HOW TO RETAIN CLIENT.


Company: MiWay
Country: South Africa
City: Midrand
  <     >  

RELATED COMPLAINTS

MiWay
Good attitude / policy update

MiWay
Call centre efficiency

MiWay
Going all the way to retain a client

MiWay
Review of premium for customer retention

MiWay
Great Service from Thapelo Masinga

MiWay
Premium retain

MiWay
First class service- as it should be

MiWay
Adjustment on my policy

MiWay
Eduction of monthly insurance premiums

MiWay
Happy with final outcome