Liberty Life
Waiting for my retirement annuity tax certificate

So once again, year after year I have to wait for Liberty to supply my tax certificate to do my tax return.

Strangely, premium increases are updated immediately... I also had to ask to obtain any information about this policy, other companies keep their clients updated?

I received TWO letters informing me of a change in my correspondence address, but no tax certificate.

Several weeks ago I enquired about this and was told these certificates would be ready in time - seems this is not the case...

Your client services are not up to scratch...

It also seems the only way to get helped is through Hellopeter, then so be it!

Company: Liberty Life
Country: South Africa
City: Head Office

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