First National Bank
Smart device application

It's taken me 2weeks with FNB to be told today there is no stock of the Galaxy Tab (which is on their smart device special offers for FNB clients.

I submitted the online application over 2 weeks ago. I sent a complaint on the FNB website. I was then called and said someone will call me but WRT the application everything looks good an I meet the requirements. Yesterday I was called to say there is no stock. Again advised by FNB employee to apply for the Galaxy Note II but today I get a call - no stock.

I get an SMS this evening saying: Your application is declined due to failed credit criteria - yet they have no stock of WHAT I WANT and they were prepared to offer me something I didn't want.

Disgusted by the service, also disappointed as I'm 23 years of age and have been with FNB for 10 years!

Company: First National Bank
Country: South Africa
City: Cape Town

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