Mweb
Failure to action request

Telecommunications

On 28-02-2013 and email was sent requesting some changes to 2 x existing accounts. [Part of which was a consolidation and a cancellation]. To date this has not been actioned.

Billing continues however with May period now being asked for. Call cente staff are very friendly but politeness and friendliness cannot replace failure to action.


Company: Mweb
Country: South Africa
City: National
  <     >  

RELATED COMPLAINTS

Mweb
MWEB Cancellation - Incompetence or Rip Off?

Vodacom
7 days & counting to action update of Acc details!

Vodacom
Failure to respond to Cancellation Request

GEMS
NO RESPONSE TO REQUEST FOR CANCELLATION

8ta / Telkom Mobile
Cancellation without confirmation

Cell C
Debits after cancellation

Groupon SA
Request for a refund

Mweb
MWEB worst service and billing

Mweb
Administrative failure resulting in overbilling

Mweb
Refund outstanding - no feedback