Vodacom
Perthetic service 4rm repair centre

Telecommunications

So I had an issue with my blackberry and booked it in on the 17 april 2013. I asked 4 a loan phone and was declined saying there 3e non available. Wen the lady called to ask 4 1, she was asked the make of the current phone... Why does it have t be that way, so if I am not a business person with a top class phone I can't get a loan phone that's... I was told it take 24 hours to 14 days.. So I received a text sayin its been booked, 14ayin its been sent to the higher tech ppls and sayin its been assessed.. Last was 22 april 2013 @ 9.55... I called the 0821944 number entered the job number to be told that the phone is ready 4 pick up... Y the was I not notified that the phone is ready to be picked up. Wat kind of servicis this. Well I need my phone anyway business women or not... I have to take care of my parents. I realised that url service hasn't changed in any wat so ever. Get something done about it sooooon


Company: Vodacom
Country: South Africa
City: Durban
  <     >  

RELATED COMPLAINTS

Vodacom
Missing phone

Vodacom
They lost my phone

Vodacom
Just no Care For Customer Service

Mtn
Phone Quarantined - Broad Daylight Rip Off

Vodacom
Consumer Protection Act not Adhered to by Vodacom

Vodacom
Turn around time another 2 weeks really!

Autopage
Disgruntled Custome

Nashua Mobile
Worse than Vodacom. If that were possible

Vodacom
Vodacom damaged phone, and won't fix it!!

Vodacom
SHOCK ON LACK OF SERVICE AND POOR QUALITY