Vodacom
SHOCK ON LACK OF SERVICE AND POOR QUALITY

25-1- 2013 I booked in my cell for repairs as it was showing app error. The lady with the name of Conrie booked it in issue me with job number 8539701 & explained that it will take 3 daysand if they have to send it to specialist will be 14 days..

I received an sms saying my phone was booked in for repairs in George .09-02-2013 I went to Vodacom, . Thy lady who assisted me said she couldn't pick it up in the system without job number. 12 -02-2013 returned again with the job number, the gentlemen which was on duty said he was unable to pick up information as the job number is showing that it's booked in George. He asked me to come the following day as he will have to request access. went back again same gentlement advise that he has requested George branch to return the phone & they still needs to fix it.
On the 20 February 2013 I received notification again saying my phone was booked in George for repairs. I called Vodacom George and they advise me that they dont have the phone and they will call Hemingways and come back to me. The gentleman came back to me to say the phone was never sent to any other store and the store manager will call. Still no phone or call.

Company: Vodacom
Country: South Africa
City: Hemingways, East London

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