Autopage
Bad service

On 28 March I was robbed at gun point. I went to the police station for an affidavit and case number and submitted my claim to Altech Claims / Insurance department on the 2nd April 2013. I received feedback from Autopage on the 8th April, message is as follows: Good day, Your excess amount will be R350.00 and will only be debited on your account with the subscription once you have received the handset. I do not know as to when you will be receiving the handset as Autopage has outsourced a new logistic department. I will keep on checking for you and advise... It is now week 4 and I have not received my new cell phone and NOBODY has the decency to call me back, NOBODY has replied to my emails. This morning 22/04/13 I spoke to Insurance dept again and asked her to cancel my contract. They have sent me an April Invoice. Why should I pay for April, I didnt utilise the services. I DO NOT WANT THE NEW CELL PHONE AND I DO NOT WANT TO BE A CUSTOMER OF ALTECH AUTOPAGE... I WANT NOTHING TO DO WITH THEM.. THEY ARE UNPROFESSIONAL... PLEASE CANCEL MY CONTRACT WITH IMMEDIATE EFFECT...

Company: Autopage
Country: South Africa
City: Head Office

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