Cybersmart
UNABLE TO SIGN UP - CYBERSMART SERVER DOWN

Telecommunications

Have been trying the whole day to apply for your service.
The website - once i have completed the application - states "internal error server down"
I phoned twice with long delays in getting through.
I spoke to Luvo who on the second attempt assured me he would a) email me an application form b) phone me back
Neither has happened for 12 hours
I logged an email enquiry 10 hours ago and have had no luck there either
I have just checked the status of my query 4770923 and it states the owner is "nobody" which I assume means it has not even been picked up.
I tried to phone again and was 12th in line - which means at least an hour waiting for pickup
I had heard excellent reports of your service, but considering I have not even been able to sign up, this seems incorrect


Company: Cybersmart
Country: South Africa
City: Cape town
  <     >  

RELATED COMPLAINTS

Cybersmart
VERY SLOW TO RESPOND TO CUSTOMER QUERY

Cybersmart
Poor Support and NO response

Cybersmart
No reply from cybersmart

Cybersmart
Website Keeps Getting Hacked

Cybersmart
Cybersmart goes the extra mile for customers!

Cybersmart
Cannot request cancellation of my contract

Afrihost.com
Server broken & not coming back to me in 2weeks!

Cybersmart
20 Days of unresolved ADSL issue

Mr Delivery
Your website is completely broken

Cybersmart
The worst ISP by far!!!