Vodacom
Overcharged after switching account holders

After putting my account in a different name and entering new banking details, Vodacom overcharged me for my contract. I knew that it was too much to expect for a service provider in this country to get it right the first time.

Additionally, I have apparently exceeded the number of monthly calls to the helpline and this is the first time I'm calling in! There shouldn't be a limit to the number of calls to get help when a customer experiences bad service.

Company: Vodacom
Country: South Africa
City: South Africa

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