Mweb
6 Months with no response to a billing query

Telecommunications

Very disappointing service. We queried a VOIP billing account 6 months ago when we received two accounts in a single month. we have requested a recon many, many, many times now. We keep getting promised that it has been escalated. Good Bye Mweb, I am not prepared to beg any more. When our 5 contracts expire shortly I will happily be on my way to another ISP. Your tech support has been good, but your accounts department needs a lot of work


Company: Mweb
Country: South Africa
City: Sandton
  <     >  

RELATED COMPLAINTS

Mweb
Mweb does no look after it's customers

Mweb
Website has been out of service for months

Mweb
Charged for service not received

Cell C
COMBINE DEBIT ORDER

Mweb
No Response after Cancellation

Mweb
BAD CUSTOMER SUPPORT

Mweb
MWEB Cancellation - Incompetence or Rip Off?

Mweb
Great service and help

Virgin Mobile South Africa
General Poor Service

Mweb
MWEB sales support STAR!