Cell C
COMBINE DEBIT ORDER

HI, I HAVE 2 CELL C CONTRACTS. I HAVE REQUESTED IT NUMEROUS TIMES TO HAVE MY DEBIT ORDER COMBINED. IT HAS NEVER HAPPENED SINCE NOVEMBER 2012. I HAVE 2 CONTRACTS AT MTN. THEY WERE ABLE TO COMBINE MY 2 DEBIT ORDERS IN THE SAME MONTH THAT I REQUESTED IT. HOW COME CELL C CANNOT DO THAT? IT HAS BEEN 5 MONTHS. MY REQUEST IS PROBABLY FORGOTTEN. I AM NOT HAPPY AT THE BILLING/ACCOUNTS DEPARTMENT OF CELL C. THEY ALWAYS TAKE A FEW MONTHS TO SOLVE 1 PROBLEM. IS THIS BECAUSE OF INCOMPETANT STAFF? THE LAST BILLING QUERY I HAD, HAS TAKEN 5 MONTHS TO RECTIFY.

Company: Cell C
Country: South Africa
City: ACCOUNTS

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