Mtn
Data Charges even through I have a 2GB bundle!!

Telecommunications

My invoices all of a sudden have data charges to the excess of R500 even though I have a 2Gb re-occurring data bundle loaded on my monthly bundle. I checked my itemized bill and I was charged for data since the beginning of the month. I raised the query via MTN Active's website and for 2 weeks I have not had any response from them. Now I have received my invoice for the month of March and again there are data charges!!

I need to get the back dated invoices / charger resolved as I have every time made my payments to keep my phone active.

This is really ridiculous, please assist.


Company: Mtn
Country: South Africa
City: Gauteng
  <     >  

RELATED COMPLAINTS

Mtn
Data Charger from 500MB onwards with 2GB Bundle!

Vodacom
Vodacom Customer Care - Poor Customer Service

Vodacom
Data Charges Query

Mtn
DATA CHARGES OUTSIDE OF DATA PACKAGE

Mtn
Cant add an automatic Data Bundle

Cell C
Data charges

Mtn
Data Rip off

Vodacom
Unexplainable, excessive data charges

Vodacom
Ridiculously High Data Charges!!

Vodacom
Re-curring Data Bundle Purchase not active