Cell C
PATHETIC SERVIC

I WENT TO THE CELL C STORE FOR MY UPGRADE AND WAS ADVISE BY ONE OF THE CONSULTANTS THAT I HAVE A VARIOUS CHOICE OF PHONES TO CHOOSE FROM ON THE PACKAGE I AM ON .THIS WAS NOT TRUE AND NOT THE CASE. THEY SAID I SHOUD COME BACK THE FOLLOWING WEEK, WERE A DECENT CONSULTANT TOLD ME THAT I HAVE DIFFERENT OPTIONS NOW AND THAT THE PACKAGES HAVE CHANGED, SO I CONFIRMED WAT I WOULD WANT MY UPGRADE TO BE SHE SAID I HAVE TO COME THRU THE FOLLOWING WEEKEND FOR THE PHONE THEY HAD NO STOCK, SO I CALLED IN AND ASKED IF THE PHN WAS IN AND SHE SAID YES.I HAVE WRITTEN YOUR NAME ON THE PACKAGE AND EVERY1 KNOWS ABOUT IT. WEN I GO THE 3RD WEEK THE RUDE CONSULTANT SAID I JUST GAVE UR PHONE TO ANOTHER CLIENT, I ASKED HOW IS THAT POSSIBLE WEN MY NAME WAS ON THE PHONE AND IT WAS 9 AM. WHAT KINDA OF SERVICE IS THIS, SHE WAS RUDE AND ABRUPT AND HAD NO IDEA WHAT SHE WAS DOING . THEN ANOTHER CONSULTANT TELLS ME TO GO TO ANOTHER STORE, IS THIS THE SERVICE WE HAVE TO GET FOR A SERVICE WE PAYING FOR? WE WASTE OUR TIME, PATIENCE AND ENERGY FOR ALL THIS AND ALL WE GET IS RUDE GOOD FOR NOTHING SERVICE. I DEMAND AN APOLOGY FOR THIS UNCOOTH BEHAVIOUR. NO ETHICS OR PROFESSIONALISM. I AM HIGHLY UPSET

Company: Cell C
Country: South Africa
City: TRADE ROUT MALL

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