Red Bull Mobile
Unable to get new variety of phones

2 years ago I got a Cell C / Red Bull Mobile contract, the level of service was acceptable, considering the contract cost being comfortably affordable, quite comprehensive & well balanced, the 2 years has actually been an overall good experience.

On 8 January my phone (RBM HD) screen stopped responding on the right hand side, less than a week later the entire screen has stopped working. Being a month or two away from an upgrade I bought a R99 phone at Game, just to stay connected, to use the included minutes, although the data expired...

Every week I get at least one call for a cellphone contract, from every service provider imaginable, offering the latest in iP 5, S 3 & BB z10...

In February I enquired on Facebook's Red Bull Mobile page, & the response I got was to hold out "till end of the month" (Feb), but alas no new selection of phones.

After waiting 42 minutes on the 140 call centre (to find out the new phone selection) even customer care suggested me a R390 Cell C deal. I will rather end my contract and move to VC than take a 2yr old phone.

Please advise a date of launch of your new selection of handsets, as I need to decide this week the way going forward.

Company: Red Bull Mobile
Country: South Africa
City: Pretoria

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