Vodacom
Phone line not going through!

Telecommunications

I've tried a couple of times in two days, with one call waiting for nearly 11 minutes while trying to cancel my contract by not renewing it while there's still time. It will end on 23 June 2013 and it's 120 off-peak. Too bad your contract Helpline number 0821958 is forever busy. Even 111 number didn't help either, instead my details where asked, was told to wait for the response from contract guys, only to be asked to rate the level of service. I can't wait to officially move to cell c. You guys sucked since replacing my htc phone with a lumia 610. Now I can't even cancel my contract without feeling it. Sending me a quotation now to cancel early would be highly appreciated.


Company: Vodacom
Country: South Africa
City: Call center
  <     >  

RELATED COMPLAINTS

Vodacom
Refuses to cancel contract after 3 months!

Cell C
What disaster to try and cancel my cell c contract

Cell C
My contract

Vodacom
Ad service and no answe

Vodacom
Cannot get through to cancel contract

RMCS
INCOMPETENCE

Vodacom
CANCELLATION OF CONTRACT

Vodacom
No response on contract cancellation numbe

Vodacom
CANCELLATION OF CONTRACT 0820400572

Cell C
Poor Service