Autopage
Autopage refuses to furnish Statement!

On the 22nd January 2013 my husband received an sms from Autopage that his account has been suspended has he now owes R1603.48. I called Autopage and asked on his behalf for an itemized statement, i was told by 3 call center agents that it will be emailed to me, i only received page 1 of 3. This statement now indicates that the amount of R2602.07 is owing i called again and same thing happened. i left a message on their Facebook Page i received a message requesting the cell number, i provided same. i called the call center 0861232424 once again on the 4th March 2013 and was told that the matter is being escalated and it would take 2 to 24 hours to receive a statement and the initial statement was posted. It is now the 6th March 2013 i called once again now im told that they are not able to let anybody have the itemized bill, and that the February 2013 statement is being posted i should get it this week. I find it so difficult to understand why Autopage is refusing to let us have our statement for February 2013 yet our account was debited promptly on the 2nd March 2013.

Company: Autopage
Country: South Africa
City: MIDRAND

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