Telkom
Telkom closing faults without fixing the problem

Telecommunications

My ADSL line had the following faults:
1. Noise on the line - Solved
2. Slow download speed down to 240Kbs from 5Mbs - Partially solved.
3. Time outs - Not solved
Was told that the cable on the street must be replaced as it is faulty!! Not done yet.
They installed a temporary cable so I can use the internet - Time outs still exists!!!
Fault logged for the faults from 31/12/2012:
408CRK311212, 107CRK080113, 177CRK210113, 48CRK290113, 139CRK050213, 87CRK080213

Telkom you should be proud of your professional service and fault solving!!!


Company: Telkom
Country: South Africa
City: Lyndhurst
  <     >  

RELATED COMPLAINTS

Telkom
Telkom are closing faults without solving the pro

Telkom
Telkom's idea of fixing a problem

Telkom
Still awaiting progress on line repair!!!

Telkom
Paying for a service they cannot provide

Telkom
Slow ADSL

Telkom
Telkom doesnt want to fix my line

Telkom
Signing off all faults without actually fixing the

Telkom
TELKOM AND THE HIGH PING