Mtn
Bad Billing with MTN / Day light

MTN bills me R489.01 per month for my 4gig 3G account. Then for the month of November 2013 I was billed R1500.83. I cancelled the debit and then I removed my sim card from my Ipad of the 20 December 2013 to check if I will still be charged more and then guess what... for the month of December I was billed again for another R1599.01? How could I still be charged another R1599.01 if my sim card was was in use for 20 days of the month and the app on ipad said I still have 1 meg of data available on my account on the 20 December? I was then billed R3111.24 for both months and whats interesting if you add up the two amounts there is a R11.40 more on the bill?

I then received a bill for January 2014 for R585.41, which R96.40 more than it suppose to be and I have not used that sim card since December. I am being charged an extra R96.40 for data I never used!
I never get any communication about my account usage. On my other communication devices which I use another service provide, who sends me smses when my data account is being depleted. From MTN you just get a invoice with incorrect amount and nothing else.

Day light with MTN, don't use MTN for any of your data packages.

Company: Mtn
Country: South Africa
City: Johannesburg

  <     >