Mtn
MTN Raids my account for 8 months and counting!!!

Telecommunications

1 year Top up contract 2 numbers. Went into MTN Vangate Mall (cape town), spoke to Shawn and had this cancelled (this was after the year contract expired), this was in April 2013. We asked for all billing on our bank accounts to END on these two numbers. Since then, every month we go in to an MTN branch, including canal walk, calling the 808 number and quoting reference numbers, calling mtn jhb speaking to a Maphifo and having her/him block the sim on those numbers and request that this billing ENDS... Our account is still billed. Its been 8 months and no one an MTN has stopped billing our numbers... we have had about R500 taken... small bill for MTN, I can't afford this. Give it back and resolve this matter.


Company: Mtn
Country: South Africa
City: Head office
  <     >  

RELATED COMPLAINTS

Virgin Mobile South Africa
STILL NOT CANCELLED NO REFUND PATHETIC

Mtn
Billed for nothing

Mtn
STRUGGLING TO GET A REFUND & TERRIBLE SERVICE OVER

Vodacom
Wrong billing

Mtn
Incorrect Billing

Vodacom
DATA USAGE/BILLING

Cell C
Two billing accounts for one cell numbe

Mtn
Fraudlent Billing and Bad Attitude

Mtn
MTN deducting from my account without my consent

Mtn
MTN incompetance