Vodacom
SARS & ICASA please take note

Telecommunications

Vodacom Direct supplied my father a upgrade on his contract, needless to say with a broken unit. After a year now, visiting numerous stores they refusing to replace the faulty unit they supplied. Afte giving him the customer details, account details & phones IMEI number they still refuse to repair the phone on their cost as they need the original invoice.

My question know Mr SARS are Vodacom not suppose to hold record of all invoices for 5 years as by law?

Makes you think how many phones they supply without invoicing the client?


Company: Vodacom
Country: South Africa
City: Vodacom Direct
  <     >  

RELATED COMPLAINTS

Vodacom
Vodacom won’t repair phone under warranty

Vodacom
JOB NUMBER: 9336254

Vodacom
Being charged for a new faulty phone

Vodacom
BAD SERVICE ONCE AGAIN FALSE ADVERTISING

Vodacom
Vodacom will not replace faulty Blackberry

Vodacom
5 Faulty Phones

Autopage
Battery exploded in phone

Vodacom
Something needs to be done

Vodacom
Vodacom Service Is Pathetic

Vodacom
PATHETIC SERVICE FROM A.R.C NO CUSTOMER SERVICE