8ta / Telkom Mobile
UNFAIR BILLING

Subject: CELL NO 0814675033 ; CASE NO 5284408

Dear colleague,

I got into a contract in May 2011 with 8.ta that was to expire in May 2013. A month before expiry of the contract I was made to sign a cancellations form and faxed from a Clearwater 8ta shop to the relevant department. Some weeks later, a call centre agent called to explain the winding down of the process (technically). During which it was explained that last payment would be in May. Surprisingly, two months later I was invoiced initially for R180, which I reversed but again debited for R330, 00. This I also reversed. Where is the big jump from R180 to R330 from? Around early October a consultant at a 8.ta shop (case no 6865028) helped me lodge a query and emailed it but to no avail. To date they still debit my account.

Regards,

Ramarwaneng P. Bodibe 082 307 6417

N.B. Copy of cancelled contract available.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Clearwate

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