Nashua Mobile
Unauthorised billing

Telecommunications

My contracted ended in January 2013 and I did my due diligence to cancel it last year. On the 1st of February I noticed that the line is still active. I immediately called the customer care centre to find out what is happening. They confirmed that the account has been terminated and that the line will be inactive before COB. Today the line is still active and I received a new invoice for month 25. What is Nashua not competent enough to stick to its promises and continues to bill me. This is unacceptable.


Company: Nashua Mobile
Country: South Africa
City: Head office
  <     >  

RELATED COMPLAINTS

Nashua Mobile
Cannot get my Account right

Nashua Mobile
Service/Admin/Billing nightmare

Nashua Mobile
Wrongful Billing

Nashua Mobile
Change Billing Cycles then suspend lines

Nashua Mobile
Services not active

Vodacom
Full Billing for Cancellation

Nashua Mobile
Double Standards

Nashua Mobile
Unfair billing - Nashua Mobile

Nashua Mobile
CONTRACT TERMINATED BUT STILL CHARGED

8ta / Telkom Mobile
Bad Service