8ta / Telkom Mobile
Slower than dial-up - part 4

On 8th August 2013 I posted the following:
https:///8ta/complaints/slower-than-dial-up-1160658
Ref: 6565180

It required two follow-up posts over several months to get some action.
Visits by 8ta/Telkom with testing equipment confirmed a problem with 8ta/Telkom's towers.
We were promised the matter would be resolved and eventually by November thing seems to improve.
It didn't last long, by mid December we were back to slower than dial-up internet with latency times of over 400ms.
To date there has been no improvement.

What are my options here 8ta/Telkom?
Do I need to lodge a complaint with ICASA or NCC?

Company: 8ta / Telkom Mobile
Country: South Africa
City: Pretoria

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