8ta / Telkom Mobile
Emailed query got telephonic response 10 mins

I was pleasantly surprised that after emailing a query through to Telkom Mobile, I received a phone call within 10 minutes to try resolve by billing issue. The issue has to be forwarded to another department, but the initial response was impressive. I was expecting to wait days for a response.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Contact centre

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