Vodacom
Not receiving my data bundle

Telecommunications

On the 30th December 2013 I purchased the Lenovo tablet on the 500mymeg data plan. I received my pro rata data for the month of December, but I have not received any data since then. I was away on holiday and had to purchase extra data for R99 just to use my tablet. I phoned 4 times and even received a reference number (SR-04RI-IAURB) with the promise that I would be contacted in 24 hours. It is now 4 days. It seems that no one can help me at the call centre, and I need to have my data.


Company: Vodacom
Country: South Africa
City: Walmer Park
  <     >  

RELATED COMPLAINTS

Vodacom
Data not recieved

Autopage
Misrepresentation of Contract

Vodacom
Pathetic service from management down

Vodacom
No data after 3gb data bundle purchase

Vodacom
Smartphone / Data Bundle Issue

Vodacom
DATA BUNDLE RIP OFF

Vodacom
Bought data and never received

Vodacom
DISHONEST WITH THEIR DATA PACKAGES

Mtn
SMS and DATA expiry without notice