Mtn
1hr 26min on hold and still no reply

IPad contract expired 24 Nov.
Send cancellation request 23 Oct.
Number ported to Afrihost.
STILL being billed by MTN SP
Reported 24 Dec, they admitted their fault.
Reported again 7 Jan.
Put through to Cancellations - call terminated.
Returned call, put through to Cancellations - 20 min wait - hung up
Tried for a third time. Transferred to Cancellations - I abandoned call after being on hold for 1hr 26 mins!!!
They are at fault, the problem has been escalated and yet I still cannot get to speak to Cancellations Dept and hey have yet to respond.
Ref 107870180

Company: Mtn
Country: South Africa
City: SA

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