Autopage
Contract Sold Under False Pretense, s

Received a call from from Auto page rep Veeshan yesterday morning 13/12/2013 informing me that I have been such a good customer from 2007 I now qualify for 2 new phones one a Nokia Asha 210 and one a 205. My contract price will drop to R99.00 a month. Assuming that I am one of the very few I agreed. ONLY TO FIND OUT IN THE LOCAL NEWS PAPER that it is a general contract available to all. NOW TO TRY AND CANCEL THIS IN THE SAME DAY IS A PROBLEM. I HAVE CALLED THE CANCELLATION DEPARTMENT TO NO AVAIL. THIS MORNING I CALLED COSTUMER CARE AND EXPLAINED THE SAME THING TO THEM AND ASKED FOR A REFERENCE NUMBER AND GO THE SAME REFERENCE NUMBER I STARTED WITH.
AUTO PAGE REMEMBER THE CONSUMER ACT (COOL OFF PERIOD) YOU WILL ALSO BE LOOSING 2 MORE CELL NUMBERS ON MY WIFE'S NAME (CHECK 0817440727 AND 0845178855 AND THE ONE I AM COMPLAINING ABOUT. THAT IS WHAT YOU GET FOR LYING TO YOUR CUSTOMERS.

Company: Autopage
Country: South Africa
City: Head Office

  <     >