Telkom
Telkom's Pathetic Empty Promises

Three weeks ago I listed Telkom's DSL pathetic service and within three days I received a response from Telkom that my call was escalated (see response below). Three weeks later I still don't have ADSL working at home. So the pathetic service from Telkom just continues and in the process they develop further Pathetic service of telling customers that their call has been escalated. What else must a customer do to get service from Telkom. Please can I have a refund for all the money paid without getting any service.

Hello englingw,

Thank you for your post.

Kindly be advised that the matter has been escalated to the relevant department to be investigated. We will provide you with feedback.

Your escalation reference number is ARS 238361

We apologise for any inconvenience caused.

Regards
Siphiwe Masango
Escalation Centre
[Email Removed]

Company: Telkom
Country: South Africa
City: Pretoria

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