Telkom
Still no decent response

I laid a complaint on the 20th of this month, and was only answered with the following message on the 24th of June:

Good day,

Thank you for your post.

Kindly be advised that the matter has been escalated to the relevant department to be investigated. We will provide you with feedback.

Your escalation reference number is ARS 229566.

We apologise for any inconvenience caused.

Regards
Muvo Thusi
Escalation Centre
[Email Removed]

I replied to ask what the status of my complaint is, and still I have had no response.

I am getting irritated with Telkom's laid back attitude, and wish that someone would actually start doing what they are paid to do.

I request, actually demand a prompt telephonic response from Telkom and that my ADSL line be installed within the next 2 days.

Company: Telkom
Country: South Africa
City: Roodepoort

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