Vodacom
False advertising & Unauthorized Debits

Telecommunications

First impressions last. On the website vodacom advertise next day delivery but in fact it takes 3 days. Apart from this they will still send the wrong thing.

Cancelling the contract after sending the wrong goods back I still get debited R66.70. I request my mail again that they ensure they cancel this and refund the debit. Still no response. To my surprise I yet again get debited another R210 this month.

Do I have to involve an attorney in this matter or can Vodacom staff do their job properly and refund me.

Yet again I'm patiently awaiting a response.


Company: Vodacom
Country: South Africa
City: Onlin Orders
  <     >  

RELATED COMPLAINTS

Vodacom
What must I do?

Vodacom
Unauthorised third Party debit

Vodacom
Customer care on billing and vodacom back office

Vodacom
Supervisors managers nooo response just suspention

Vodacom
VODACOM IS PUTRID!

Vodacom
FALSE ADVERTISING

Vodacom
False advertising

Vodacom
Still awaiting feedback since 1March 2013

Vodacom
False Advertising of goods

Vodacom
Overcharged on Data contract