Telkom
Different reply every time i phone

I've reported a problem with my service on the 25th of November 2013 and was told that my phone will be working within 48 hours. Every time I phone I get a different story on the progress. Yesterday at about 1pm I was told that someone will phone me now as they need acsess to my house.(still waiting for that call) Later when I phoned again i was told by a different person that I will only recieve a call in three days time. today is the third day and when I phoned I was told to wait and the technition can not be rushed otherwise he will make a mistake with crossed lines. I suppose the technisions is as incompiutant as the call centre staff. I've been on the line now for 20 minutes and still no manager are available to speak to me

Company: Telkom
Country: South Africa
City: Fault reporting

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