Telkom
Telkom is useless

You can't moan about service when there is no service. Fault 471CWK240114.

I phoned Monday to be told that it is a problem with the exchange and someone is busy with it.

Tuesday I phoned to get progress report only be told that a technician hasn't been allocated to the problem. Some one is telling.

Wednesday I phoned again to be told that it is in the Que. I asked to speak to a manager only to be told she is busy and will investigate and phone me back immediately. Still waiting.

This is the worst service that I have received from any company, do you people not believe in client service? I read the Facebook page all is just negative comments.

I would have changed service provider long ago but Telkom has the monopoly when it comes to ADSL Lines.

Thursday I phoned again and eventually the call was escalated after been told everyday when I phoned that it will be escalated. I'm still waiting on the Technician to phone me.

Friday today I phoned again only to be told the same story as monday that it's a network problem. My landline is down with it my internet. Wake up Telkom

Company: Telkom
Country: South Africa
City: Western Cape

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