Vodacom
Being charged for SMS that i never sent

Imagine my surprise when i received my bill this month.. double .. more than double what it normally is.
WHen i phoned the call centre i was told that i need to pay for itemized billling so that i can see who i sms'd so much. Oh yes, at an additional cost... surprise surprise... I activated this and saw that i supposedly sms 40014 at a rate of R17, 54 per sms.

I see that there are other complaints like this, so surely if the call centre was aware of this, that info should have been shared???
WHat is Vodacom doing about this!!

Company: Vodacom
Country: South Africa
City: Randburg

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