Telkom
Don't help - can't get them on the line

Telecommunications

I reported 2 faulty lines (needed for business) on the 16th - now 9 days of inability to do business.

They are not responding to the "Pinnacle" call centre - on 3 occasions I have sat with the phone on speaker listening to the terrible muzac, and hearing "please hold while we transfer you to the next consultant".

Record so far - 2 1/2 hours!


Company: Telkom
Country: South Africa
City: Cape Town
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