Cell C
113 Days and 6th post on Hello Peter re modem

As mentioned this is my 6 th post on hellopeter to resolve the matter. So the last promise was:

Cell C/PN's promise

" Thank you for notifying us of the above.

We apologise for the unsatisfactory service and inconvenience caused. A follow up request has been sent to Blanche. Do expect to hear from her soon and be assured this will be sorted."

Blanche's promise 2 weeks ago: To replace my modem, have it delivered to me and compensate me for my actual expenses incurred.

Actual action taken by Cell C: Blanche did not contact me, no modem or refund was given, but I did get a sms saying that they have booked in the modem for repair (9th time I get this sms over a 4 month period)

Company: Cell C
Country: South Africa
City: Customer Service

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