Mtn
Breach of Contract

I logged an online query on the 12Nov with Mtn. Re: contract data update. My account had not been updated with the agreed data as per our contract.

I then received the following response

We have received your complaint. Your reference number is MTN
REQ:2905212. I queried this and then received this response from MTN

Thank you for taking time to raise your concerns with MTN..
Please be advised that there has being a delay, your acc would be provisioned by tonight. 12nov
Warm regards,
MTN Service Provider.

I have queried this as well and without fail MTN has breached their own contract. MY account still has not been updated / credited with the agreed data amount. This was 8 days ago.

Sort your out and fix my account. I've honored my agreement i suggest you do the same.

Company: Mtn
Country: South Africa
City: JHB

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