Mtn
MTN NOT WHAT THEY SAY WHAT THEY IS!!!

SEND MY BUSINESS CONTRACT PHONE OF WHICH I PAY MORE THAN R1000 PER MONTH THE 2ND TIME IN AND FOR 2ND TIME THEY REFUSED TO ASSIST ME WITH A LOAN PHONE BY MANAGER.

NO EFFORT MADE ALTHOUGH 2 BRANCHES AND SERVICE CENTRE 1 MINUTE DRIVE AWAY.

STOP DT ORDER AND STILL WAS NOT TAKEN SERIOUSLY. IN SHORT I CANNOT BE WITHOUT A BUSINESS PHONE AND IN THE PASSED I DID RECEIVE A LOAN PHONE. TELL MANAGER CELLC ALWAYS GIVE A LOAN PHONE BECAUSE I HAVE SMALL AMOUNT CONTRACTS THERE FOR FAMILY.

AFTER THE 5TH TIME AT THE BRANCH IN 5 WEAKS I GET RESPONSE FROM MANAGER. PHONE STILL AT BRANCH, NOT REPAIRED .

IN 5 WEAKS NO PHONE CALLS RECEIVED, NO SMS OR E-MAIL RECEIVED FROM THIS BRANCH REGARDING PHONE ALTHOUGH I WAS 4 TIMES THERE TO ENQUIRE AND LEFT A LETTER ALSO.

AFTER 5 WEAKS I WAS NOW ASK WHAT MUST THEY DO WITH THE PHONE. I PAID MY INTERNET AND THIS WAS NOW ALSO SUSPEND. MTN WILL TAKE LEGAL STEPS AGAINS ME NOW BUT WHY MUST I PAY IF I DON'T GET ACCEPTABLE SERVICE.

I THAUGHT MTN IS THERE TO COMPLIMENT MY BUSINESS BUT WAS NOT THE CASE. DON'T EXPECT THIS TYPE OF SERVICE FROM THE BIGGEST CELL PHONE PROVIDER IN SOUTH AFRICA.

I WENT TO CELL C AND TAKE A NEW CONTRACT FOR BUSINESS OUT.

Company: Mtn
Country: South Africa
City: CAPE ROAD, PORT ELIZABETH

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