Vodacom
Vodacom just deletes my data bundle

Telecommunications

Vodacom tells me that their data bundles are valid for 60 days, I activate one only to be told after that their promo bundles are only valid for 30 days, like we should just know these things.

Then after two weeks of complaining Travis Lebudu calls me and says for my inconvenience they will give me an extra bundle. The next time minute I see they have just cancelled my bundle that I paid R149, leaving me in a worse situation than I was in originally.

Since I have tried to log a call twice, never done, and left Travis Lebudu 8 messages and have not had a call mack for more than a week.

Vodacom just once again proves I am only a number to them.


Company: Vodacom
Country: South Africa
City: Data Support
  <     >  

RELATED COMPLAINTS

Vodacom
Promo data on a "Glitch"

Vodacom
Incompetent e-Service consultant

Vodacom
Data Budle Rip off

Vodacom
"data bundle is about to run out" sms

Vodacom
Ridiculous price of data

Vodacom
Data bundle usage sms service stopped!

Vodacom
Account is over R2 200 in 10 days

Vodacom
Data bundles purchased takes 24 hrs to activate!

Vodacom
Data rip off

Vodacom
R89 x24months data bundle