Vodacom
Still no feedback on investigation

I have complained about a contract and I am still waiting for Vodacom to investigate. It is over 2 months now. They have the nerve to continue debiting my bank account. I stopped the payment last month and they double debited me this month.

How long does it take to investigate? And to make things worse, Vodacom does not a a record of the call. How suspicious is that?

I want a resolution TODAY. Not feedback but a FINAL RESOLUTION. And please tell me who the is ERISHKA NAIDOO.

Company: Vodacom
Country: South Africa

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