Mtn
Worst Service EVER - NO service / Bad Systems

Today i received a message saying that my account is in arrears and that my account will be suspended. I have had a debit order for years now. According to the sms if i don't pay the money into their account my service will be suspended.

I tried calling the contact centre TWICE and both times i waited for over 20min and there is just no answer.

I will NOT pay the money into your account. Why did i sign a debit order in the first place.

MTNSP should check their systems and call centre staff (if they have staff??? no one answers).

I was paid on the 25th and I still have more that enough money in my account to pay their bill. If my account is suspended or i get get a bad credit rating you will be hearing from my lawyers!!!

It seems as if I'm not the only one experiencing these problems. Bad service from day one!

Company: Mtn
Country: South Africa
City: Contact Centre

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