Mtn
Be aware of MTN

I was a MTN client for 2 years. I subscribed for a 2 BG data bundle each month. I have cancelled my MTN contract the beginning of September 2013 but I was informed that I can only cancel the contract after a month's notice. This was also the end of the 2 year contract. I cancelled the contract for 25 September 2013. The money was duly deducted from my account. But soon thereafter my account was 'closed' - said the unhelpful lady at the MTN office in Hoedspruit. So sorry, can't help. I complaint via email, first the answer was that my problem was referred to the 'department'. When I received no reply, I wrote another email to be informed, that the account has been closed and that I can't use the 1, 8 GB data THAT I already PAID FOR. On 25 October 2013 the same amount was deducted from my account!!! Still nou access to the data!!

This is the reference numbers: 103508438, 7141186 and 6986645.

So be aware, be very aware of MTN. They seems to be take your money and refuse to give you that what you have paid for (In a normal society that is called?)

Company: Mtn
Country: South Africa
City: Hoedspruit

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