Mtn
Poor Service Can't wait for contract to END

I have had numerous problems with MTN from the start it has been a night mare all along. My phone was cut on 12 October 2013 due to my account being blocked. I knew I hardly made calls when I phoned head office they informed me that my account is R3600. I went to backtrack and saw someone my Laptops dongle with a data sim card of 1 gig. When i asked how calls can be made from this data sim card I was informed that you simply put it in your phone and have unlimited call time. Bear in mind that suddenly my account of montly R708 shot to R4222, 00 Mtn didn't query this or thought it to be suspicious, furthermore my statement cleary states that my credit limit is R3200 so how can I have a debit of R4222, 00 in Sept and another R3700 in Oct. I do not understand how a data package can simply be used for calls without making a call to swop the service when I had to phone in to buy additional data. Worst company even I am officially over MTN! Wish I never went to them!! Now I have to pay R7000 for CALL I NEVER MADE. HOW CAN I CANCEL MY CONTRACT ASAP???

Company: Mtn
Country: South Africa
City: Head office

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