Vodacom
No refund after refund was promised

It is the 21st of October 2013. It's been a month after I've logged a complaint of being charged for something incorrectly. I've renewed my contract from having an account using BIS to a "non BIS" account. Vodacom have subsequently charged me for BIS which i CANNOT use. Simple. All I want is the refund of R59 and it's been a month now. All i'm getting is promises and. Thus far, nothing has been done. This service provider really.

Company: Vodacom
Country: South Africa
City: National

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