Mtn
24 hour turnaround time.. What a joke!

Telecommunications

Dear MTN

I have submitted numerous complaints via numerous channels about charges that I was being billed on a cancelled contract. Today I received an email from MTN's "no-reply" customer complaints email address saying that they have a 24 hour turnaround time on resolving complaints, which is all good and well.. Except that I submitted my complaint THREE MONTHS AGO.

What a joke MTN!

Yours faithfully
Not a customer even if you were the last service provider on Earth


Company: Mtn
Country: South Africa
City: Turnaround time
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